Help Center

Frequently Asked Questions

Is the LUU an e-cigarette?

Are there any illegal substances?

Is the liquid safe?

Do your products contain Nicotine?

What does C+, B+, A+ stand for?

What are the ingredients?

How old do I have to be to use this product?

How can I track my package?

Does the battery come with Pods?

Is a signature upon delivery required?

How do I know when the battery is on?

How long does the battery last?

How long does the battery take to charge?

Are there color options for the battery?

How big is the battery?

What is the battery size (mAh)?

How can you recharge the battery?

How long does a pod last?

How long can you reuse a pod?

How many pods are in a package?

What is the maximum temperature the device heats to?