FAQs

LUU is a modern, portable aromatherapy wellness diffuser that contains only essential oils, propylene glycol and ethanol.

 On the other hand, E-Cigarettes are defined by the FDA as Electronic Nicotine Delivery Systems, or “ENDS.” There is no nicotine in our pods. All of our blends are completely free of: 

• nicotine
• tobacco
• diacetyl

You can refer to The LUU and pods as a “vaporizer” if you choose, as it is effectively vaporizing essential oils, and propylene glycol. Since that term, and the shortened version “vape” typically refer to nicotine products, we utilize the more appropriate term “personal diffuser” instead.

There are no such substances in LUU Pods. LUU is legal in all 50 United States. There are no controlled substances in our products whatsoever.

Our ingredients contain no harmful chemicals like nicotine or diacetyl. 

All testing and analysis were conducted by an independent testing laboratory accredited to Anderson Materials Evaluation, INC.

No. No LUU product contains Nicotine. LUU products are also not designed to be mixed with Nicotine.

C+, B+, A+ represent the blends. For example, the Orange Blend Pods are called C+ Pods.

Basic Ingredients include: vegetable glycerin, propylene glycol, essential oils, ethanol 

You have to be 18 years or older to buy and use LUU products. 

Delivery Times

Return & Refunds

Ambassador Form

You should receive an email with your tracking number 1-2 business days after your order. 

You can also click here to track your package. Please input your email and order number. 

If you are buying just the device, pods are not included. 

Only the starter kits come with a battery and pods. 

No, a signature is not required for delivery. 

When you inhale you will see a white light glow at the bottom of the device. This signifies the battery is on and working properly. 

The LUU battery will last between 3-6 hours depending on usage. 

The battery takes approximately 40 minutes to fully charge.  

Currently we only offer a white battery. We plan on adding more battery colors mid 2020. 

We also have LUU vinyl skins for purchase here. 

Battery dimensions 

pod attached: 100x19x8mm 

no pod attached: 87x19x8mm 

The battery is 240mAh. 

The battery is rechargeable via micro-usb (included in the box). 

Each pod has around 200-300 puffs. Depending on use, a single pod can last a day up to 2 weeks. 

We recommend a maximum of one refill and to change to a new pod after. 

There are 4 pods in a package. 

The device can reach a maximum temperature of 50 degrees celsius (104 degrees fahrenheit).