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FAQs

Help Center

General Questions

Why did I only receive one part of my order?

Is the LUU an e-cigarette?

Do your products contain Nicotine?

What does C+, B+, A+ stand for?

How old do I have to be to use this product?

Are there any illegal substances?

How can I track my package?

Is a signature upon delivery required?

Can you ship LUU products internationally?

Battery & Pods Questions

Does the battery come with Pods?

Is the liquid safe?

What are the ingredients?

How do I know when the battery is on?

How long does the battery last?

How long does the battery take to charge?

Are there color options for the battery?

How big is the battery?

What is the battery size (mAh)?

How can you recharge the battery?

How long does a pod last?

How long can you reuse a pod?

How many pods are in a package?

What is the maximum temperature the device heats to?

CBD+ Hemp Questions

Where are the Lab Reports?

What are the Ingredients of CBD+?

How much CBD+ is in this device?

Where is your Hemp CBD+ liquid made?

How long does each blend last?

What are the shipping times for LUU CBD+ products?